GLOBAL BRIDGE LABS
The growth desk

Playbooks for
UK businesses
that want more.

Short, practical writing on visibility, conversion and capacity, from the team doing the work for 120+ UK startups, SMEs and enterprises.

BPO & Operations

543 articles · page 32 of 46

In-house vs outsourcing: which model is more cost-effective?

In-house vs outsourcing cost for UK SMEs: loaded cost per hour, outsourced rates, a worked example, when in-house wins, and a scorecard to decide.

30 Sept 202612 min read

In-house vs outsourcing: the pros and cons, side by side

In-house vs outsourcing pros and cons for UK businesses: cost, control, quality, cover and risk compared, with a clear rule for which suits which work.

30 Sept 20268 min read

Cost-effective or just cheap? How to judge outsourcing value

The cost-effectiveness of outsourcing is cost per useful output at the right quality, not the lowest rate. How to measure it and avoid false savings.

30 Sept 20267 min read

The make or buy decision for business services

The make or buy decision for business services: the factors that matter, how to cost both options, and a simple rule UK SMEs can apply to any function.

30 Sept 20267 min read

Core vs non-core activities: what to keep in-house

Core vs non-core activities explained for UK SMEs: how to tell them apart, why it matters for cost, and which functions to keep in-house or outsource.

30 Sept 20267 min read

The hybrid model: part in-house, part outsourced

The hybrid outsourcing model for UK SMEs: keep core work in-house, outsource volume and cover, and cut cost without losing control. How to split it.

30 Sept 20267 min read

The in-house vs outsourcing cost scorecard

The GBL Cost-Effectiveness Scorecard: score rate, utilisation, cover, quality and flexibility 0 to 2 to decide in-house vs outsourcing for any function.

30 Sept 20267 min read

Outsourcing cost myths that skew the decision

Outsourcing cost myths UK SMEs believe, from salary-only comparisons to the cheapest rate wins, and what the full in-house vs outsourcing numbers show.

30 Sept 20267 min read

The opportunity cost of doing everything in-house

The opportunity cost of doing work in-house: what senior time spent on admin really costs a UK SME, how to calculate it, and when outsourcing frees value.

30 Sept 20267 min read

When is in-house cheaper than outsourcing?

When is in-house cheaper than outsourcing? The volume, utilisation and role types where UK SMEs save by keeping work in-house, with the numbers to check.

30 Sept 20267 min read

Total cost of ownership of an in-house team

The total cost of ownership of an in-house team over three years: employment, overheads, hiring, training and management, with a worked UK example.

30 Sept 20268 min read

Overhead cost per employee in the UK: what to add

Overhead cost per employee in the UK: equipment, software, space, insurance and support, with example monthly figures for remote and office staff.

30 Sept 20267 min read

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