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What are missed calls
costing your business?

Every unanswered call is a customer deciding whether to try you again or ring the next name on Google. Put in your weekly calls and job value to see what slips through each year, and what a managed call desk would win back.

Missed Call Revenue Calculator · free · no sign-up to start

Your numbers

New and existing customers.

%

Include out-of-hours and voicemail.

%

Most try the next business instead.

%
£
Revenue lost to missed calls
Missed calls are costing real money
£43,875

a year, from about 780 unanswered calls.

Per month
£3,656
Lost jobs / week
3.4
Each missed call
£56
average cost
Unlock the full breakdown

See what a call desk would recover

Unlock the full breakdown and the recoverable revenue with every call answered. A founder will follow up with a costed call-handling plan.

Free. No spam. A founder reviews every result personally.

How it works

How we calculate this

Every figure is an estimate from public benchmarks and the numbers you enter. Treat it as a starting point; we'll check it against your real data on a call.

  1. 01Missed calls per week are your weekly calls multiplied by the share you miss, including out-of-hours calls and voicemail.
  2. 02Lost jobs are missed callers who don't try again, multiplied by the share of answered calls that normally book.
  3. 03Revenue lost is lost jobs multiplied by your average job or order value, over 52 weeks.
  4. 04The recovery figure assumes a managed call desk answers 95% of calls during your trading hours.
Capacity · Free up time

Running out of time or capacity?

Trained offshore teams for customer support, admin and back office, managed by us and reporting to you. UK-hours coverage from our Sri Lanka delivery hub, with the process written down so quality does not depend on one person.

Frequently asked questions

How many callers leave a voicemail?

Far fewer than most owners expect. Many callers hang up on voicemail and ring the next business, especially for urgent or local services, which is why the default here assumes 75% don't try again.

How do I find my missed call rate?

Your phone system or mobile provider's call log shows answered and unanswered calls. Check a typical fortnight, including lunchtimes and evenings.

What does an outsourced call desk do?

With GBL: calls answered in your brand name, quotes and FAQs handled from a script you approve, diary slots booked directly and anything commercial passed to your team, on UK hours or 24/7.

Is it cheaper than hiring a receptionist?

Usually, because you pay for cover rather than a full seat, and holidays, sickness and peaks are handled for you. Try our outsourcing cost calculator for a side-by-side comparison.

Book the call.
Leave with a capacity plan.

30 minutes, no pitch deck. Tell us where the hours go and we'll show you what a managed team would take off your plate, and what it costs.

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