Short, practical writing on visibility, conversion and capacity, from the team doing the work for 120+ UK startups, SMEs and enterprises.
How to set cut-off times for repetitive tasks such as orders, payments and requests, so same-day promises hold and outsourced teams know what to finish.
How to set a quality sampling plan for outsourced repetitive work: how many items to check, when to raise or lower the rate, and what to log each week.
What robotic process automation is, which repetitive tasks it suits in a small business, what it really takes to run, and when people beat software bots.
Is it really quicker to do it yourself? How to test the claim on repetitive tasks, the break-even for handing work over, and when you win.
How small businesses run purchase order processing daily: raising POs, chasing confirmations, matching deliveries and closing them.
How to run timesheet processing weekly: collecting sheets, checking hours against rotas and rules, chasing gaps and passing data to payroll.
How to reconcile supplier statements monthly: matching them to your ledger, finding missing invoices and stopping late fees and duplicates.
How daily cash allocation works: matching customer payments to invoices, handling part payments and missing references, and faster credit control.
How online sellers reconcile Amazon, eBay, Etsy and payment payouts weekly: matching settlements to orders, fees, refunds and the bank.
How to run Direct Debit admin as a routine: mandates, collections, failed payments and cancellations, staying within the Direct Debit Guarantee.
How to keep a fixed asset register current: what to record, the monthly routine, depreciation and disposals, and links to capital allowances.
How to keep supplier price changes current: loading price files, checking invoices against agreed prices and reviewing your selling prices.
30 minutes with our team and you'll know exactly which of the three problems to fix first.
