Short, practical writing on visibility, conversion and capacity, from the team doing the work for 120+ UK startups, SMEs and enterprises.
How to ask employees which repetitive tasks they would hand over: the questions to ask, how to run it without worrying people, and how to use the answers.
How to set standard times for routine admin tasks: timing a sample, allowing for exceptions, planning capacity and cost, and the limits.
How micro businesses of 2 to 9 people can outsource repetitive tasks: bundling small jobs, starting small and keeping control.
How to write a scope of work for an outsourced repetitive task: inputs, outputs, volumes, turnaround, accuracy, exceptions and change rules.
How outsourcing improves business efficiency: the five gains (flow, focus, accuracy, capacity, visibility), a worked example and when it backfires.
What is business efficiency? A plain definition for UK owners, how to measure it in a small firm, what drags it down and where to start improving it.
Efficiency vs effectiveness in business: what each means, why effectiveness comes first, and how to improve both without making the wrong work faster.
Productivity vs efficiency explained for UK small businesses: how each is measured, why a busy team can be inefficient, and which to improve first.
Score any process on the five efficiency gains (flow, focus, accuracy, capacity, visibility) to see where outsourcing would help most, in about 20 minutes.
Outsourcing for efficiency or cost savings leads to different briefs, providers and measures. How to choose your motive and write it into the contract.
Comparative advantage explains why outsourcing helps even when you do a task well yourself: what the idea means for UK owners and how to apply it.
Division of labour in business explained: why specialised teams do routine work faster and more accurately, and how small firms get the benefit.
30 minutes with our team and you'll know exactly which of the three problems to fix first.
