Moved premises? Update your website information first

Key takeaways

When you move premises, update your website first, then your Google Business Profile, then Companies House if the registered office changes, then directories, invoices and signage. Announce the move on the site in advance, keep directions and parking current, and check that old addresses do not linger in PDFs, footers and structured data.

• Update the website first: contact page, footer and structured data.
• Then update Google Business Profile with the new address.
• Change the registered office at Companies House if it moves.
• Search for the old address everywhere afterwards.

What should you update on your website when you move?

Update every place the address appears: contact page, footer, about page, location pages, directions and parking information, maps, structured data, email signatures and downloadable documents. Global Bridge Labs (GBL) recommends searching the whole site for the old postcode, because addresses hide in unexpected places.

• What information should every business website have?
• Keep one master sheet of your business facts

In what order should changes be made?

Announce the move on the website a few weeks before, with the date. On moving day, update the website and Google Business Profile together. Then update Companies House if the registered office changes, followed by directories, invoices, vehicles and signage. Keeping the website first makes it the reference point.

• Google Business Profile vs website: what goes where
• Business details Google shows, and where it gets them

What about the registered office?

If your registered office moves, notify Companies House, then update the trading disclosure line on your website. The registered office can differ from your trading address, so you may only need to change one. Check which before you start.

• Company number on your website: where and how

Will moving affect local search rankings?

It can, temporarily, especially for searches tied to your old area. Keep your name, address and phone number identical everywhere, update the Business Profile rather than creating a new one, and add content about the new area if your service area changes.

• NAP consistency: same name, address and phone everywhere
• Local SEO for a small business website

What should customers be told?

Tell customers the new address, the moving date, any closure days, new parking and access arrangements and whether anything else changes, such as hours or phone numbers. Put it in a homepage banner for a few weeks and email existing customers.

• Parking and access details on your website
• Closing temporarily? What your website should say

When can the announcement come down?

Remove the banner a few weeks after the move, once regular customers have been told and search results show the new address. Leave the new address and directions in place permanently. Old 'we are moving' text left for months looks neglected.

What does this look like in practice?

A pattern we see after moves: the footer and contact page are updated, but the old address remains in structured data and a downloadable brochure, and Google keeps showing it. A full-site search for the old postcode finds the stragglers.

• See client work
• Website Design & Development for UK businesses

Premises move checklist

• Announce the move in advance.
• Search the site for the old postcode.
• Update contact page, footer and structured data.
• Update Google Business Profile.
• Notify Companies House if needed.
• Update directories and documents.

• Inaccurate information on your website: the legal risk
• Conflicting information across your website: fix it

Next step

Before you move, list every place your current address appears online. That list becomes your moving-day checklist.