Short, practical writing on visibility, conversion and capacity, from the team doing the work for 120+ UK startups, SMEs and enterprises.
Co-sourcing vs outsourcing for UK businesses: how shared delivery works, what it costs, who is accountable, and when co-sourcing beats full outsourcing.
Shared services vs outsourcing for UK multi-site and multi-brand businesses: centralising back-office work, what it costs, and when outsourcing wins.
Insourcing vs outsourcing for UK businesses: when bringing work back in-house pays, the real cost of the move, TUPE, and how to insource safely.
Exit costs of in-house vs outsourcing: statutory redundancy and notice for employees against ending an outsourcing contract, with a worked UK example.
An in-house vs outsourcing cost calculator you can run on paper: the inputs, the formulas, a worked UK example, and how to read the result honestly.
Cost per contact in customer service: how to calculate it, what drives it, an in-house vs outsourced example, and how to lower it without hurting service.
How much you can save by outsourcing in the UK: savings by scenario, from National Living Wage roles to senior staff admin, and when it saves nothing.
Why outsourcing does not save money for some UK businesses: paying twice, rework, scope creep and unused freed time, with the fix for each failure.
Outsourcing quality vs in-house: the measures to use, why you need a baseline first, how to run a fair comparison, and what to do if quality slips.
Outsourced team productivity vs in-house: the measures that matter, how to compare fairly, why ramp-up distorts early numbers, and the effect on cost.
How to compare outsourcing quotes: normalise scope, hours and inclusions, convert to cost per task, and check terms, so the cheapest quote is not a trap.
Negotiate an outsourcing price the right way: the levers that lower cost without squeezing the team, from volume and term to scope clarity and review caps.
30 minutes with our team and you'll know exactly which of the three problems to fix first.
