What a gas engineer's website must show

Key takeaways

A gas engineer's website must make Gas Safe registration easy to check: show your registration number, the types of gas work you are qualified for and link to the Gas Safe Register. Add prices or guidance for servicing and repairs, landlord gas safety records, brands you work on, areas covered, and what to do in a gas emergency.

• Gas work must be done by a Gas Safe registered engineer.
• Show your registration number and link to the register.
• List the work categories you are qualified for.
• Tell customers what to do in a suspected gas leak.

What must a gas engineer's website show?

A gas engineer's website should show Gas Safe registration, the categories of gas work you are qualified for, prices or guidance, services such as landlord certificates, areas covered and emergency advice. Global Bridge Labs (GBL) treats Gas Safe details as the regulated item on top of the 30-item inventory for heating trades.

• What information should every business website have?
• Show your regulator and registration number online
• A plumber's homepage built for urgent calls

How should Gas Safe registration be shown?

Show your Gas Safe registration number on every page, ideally in the header or footer, and link to the Gas Safe Register so customers can check it. Explain that engineers carry an ID card showing the work they are qualified for, and encourage customers to check it on arrival.

• Qualifications on your website: which ones to list

Which services and prices should be listed?

List boiler servicing, repairs, installations, landlord gas safety records and any other work, with prices or ranges including VAT. Say which boiler brands you work on, whether parts are included, and how long a service takes. Landlords want certificate turnaround times.

• Brands you supply or fit: list them on your website
• Say what is included in your service, line by line

What about landlord gas safety records?

Landlords must have gas appliances and flues checked every year by a Gas Safe registered engineer and keep records, as set out by the HSE. A clear landlord page with prices, booking routes and how certificates are delivered wins repeat business.

• Publish your service levels on your website

What emergency information should be given?

Tell customers what to do if they smell gas: leave the property, avoid switches and call the national gas emergency number. Say whether you offer emergency call-outs, when and at what cost. Safety advice first builds trust even with people you will not serve.

• Out-of-hours and emergency contact details online

When is less better?

Long technical explanations of boiler types rarely help homeowners decide. Lead with registration, prices, availability and areas, and keep technical detail for quotes or a short guide page. A homeowner with a broken boiler wants to know who can come, when and for how much.

What does this look like in practice?

A pattern we see: a heating engineer's Gas Safe logo appears in the footer without a number or link. Customers who have read about rogue traders ask on the phone. Adding the number, a register link and the qualified work types answers it on every page.

• See client work
• Website Design & Development for UK businesses

Gas engineer website checklist

• Show your Gas Safe registration number.
• Link to the Gas Safe Register.
• List qualified work categories.
• Publish service and repair prices.
• Add a landlord certificate page.
• Give gas emergency advice.

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Next step

Add your Gas Safe number and a link to the register beside your phone number in the header this week.