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Trade secrets: what never leaves the building

Protect trade secrets when outsourcing: decide what stays inside, share only what each provider needs, and use contracts and access controls.

By Hojitha Weerasinghe, Co-founder / DirectorPublished 3 min read
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Key takeaways

To protect trade secrets when outsourcing, first decide which information is truly secret, such as recipes, formulas, pricing models, supplier terms or methods, and keep it in-house. Share only what each provider needs, under a confidentiality agreement, with access controls and a record of who has seen what. Legal protection depends on you taking reasonable steps to keep it secret.

  • List your trade secrets and keep them inside.
  • Share only what each provider needs to do the work.
  • Use confidentiality terms and access controls together.
  • Legal protection needs reasonable steps to keep secrets.

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What counts as a trade secret?

Information that is secret, has commercial value because it is secret, and that you take reasonable steps to protect. For SMEs this might be a recipe, a pricing model, supplier terms, a customer list with buying history or a method that makes you faster than competitors.

Why keep trade secrets inside?

Because once shared widely, a secret is hard to protect and impossible to take back. Providers work for other clients, staff move on and documents travel. The fewer people who see a secret, the safer it is, and the stronger your position if you ever need to enforce it.

How do you share safely when you must?

Combine contract, process and technology.

  • Confidentiality terms in every provider contract.
  • Share the minimum needed for the task.
  • Use systems with access controls, not email attachments.
  • Log who has access and remove it promptly.
  • Mark confidential documents clearly.

What about IP the provider creates?

Make sure the contract assigns intellectual property in work the provider creates to your business, and that the provider cannot reuse your confidential information for others. Register trade marks for brand names that matter.

What does this look like in practice?

A pattern we see: a full pricing model is emailed to a provider who only needed the final price list. Sharing the output, not the model, removes most of the risk at no cost.

Trade secrets checklist

  • List your trade secrets.
  • Decide which never leave the business.
  • Share only outputs where possible.
  • Use confidentiality terms and access logs.
  • Assign IP created by providers to you.

Next step

Write down the three pieces of information a competitor would most like to have. Then check who outside the business can see them.

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Sources and further reading

Frequently asked questions

How do you protect trade secrets when outsourcing?

Identify what is truly secret and keep it in-house where possible. When you must share, give only what the provider needs, under confidentiality terms, through systems with access controls, and keep a record of who has access. Remove access promptly when work ends.

Is an NDA enough to protect confidential information?

Not on its own. An NDA gives you a contractual remedy, but practical steps such as limiting what you share, controlling access and marking documents also matter, both to prevent leaks and to show you took reasonable steps to keep the information secret.

What is a trade secret in UK law?

Broadly, information that is secret, has commercial value because it is secret, and has been subject to reasonable steps to keep it secret. Examples include recipes, formulas, pricing models, supplier terms and confidential methods.

Written by

Hojitha Weerasinghe
Hojitha Weerasinghe
Co-founder / Director

Global Bridge Labs (GBL) is a UK–Sri Lanka partner for social media, websites and BPO. Everything here comes from client delivery, not theory.

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