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What do small businesses spend on social media?

What small businesses spend on social media: why there is no single UK average, the ranges seen in practice and how to use benchmarks without copying them.

By Hojitha Weerasinghe, Co-founder / DirectorPublished 5 min read
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Key takeaways

There is no single official average social media marketing budget for UK small businesses, because most spend is unrecorded owner time. In practice, spend ranges from near zero in cash to several thousand pounds a month. Most small firms that produce measurable results spend £500–£2,500 a month across time, tools and ads.

  • No official UK average exists for small business social spend.
  • Many micro businesses spend almost nothing in cash.
  • £500–£2,500 a month covers most firms with measurable results.
  • Use your own sales target, not an average, to set yours.

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Why is there no reliable average?

Most small business social media is done by owners and staff, so the biggest cost is hours that never appear in accounts. Surveys of marketing spend mostly cover larger firms. Industry data such as the Advertising Association/WARC Expenditure Report tracks total UK ad spend, not what an individual small business spends.

What ranges are seen in practice?

As working ranges: owner-led accounts spend £50–£150 a month on tools plus hours; firms using freelancers spend £400–£1,200 a month; managed SME accounts typically cost £950–£2,500 a month before ad spend. Ads for a local business usually start at £300–£500 a month.

  • Owner-led: £50–£150 a month in tools, plus hours.
  • Freelancer support: £400–£1,200 a month.
  • Managed service: typically £950–£2,500 a month.
  • Local ad spend: from £300–£500 a month.

Send us your current spend on WhatsApp and we will discuss your requirements.

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How should you use benchmarks?

As a sense check, not a target. If your spend is far below the ranges and results are weak, the budget may be the reason. If it is within the ranges and results are weak, look at the offer, content and replies instead. Your own cost per enquiry matters more.

What do benchmarks miss?

Margins, customer value, competition and capacity. A business selling £20,000 projects can afford far more per enquiry than a cafe. Two firms spending the same can see very different results because of offers and response times.

What does this look like in practice?

A pattern we see: an owner hears that competitors spend a certain amount and copies it without checking margins or capacity. Working out the figure from their own targets often gives a lower, better-focused budget that performs better.

Benchmark checklist

  • Add up your real spend, including hours.
  • Compare it with the working ranges.
  • Check your cost per enquiry, not just spend.
  • Set your budget from targets and margins.
  • Recheck yearly as prices change.

Next step

Total last month's social media spend including your hours. Place it within the ranges and note what your cost per enquiry was.

Message us on WhatsApp with your figure, or book a 30-minute consultation.

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Sources and further reading

Frequently asked questions

What is the average social media budget for a small business?

There is no reliable official UK average, because most small business social media is done by owners and the hours go unrecorded. In practice, firms producing measurable results typically spend £500–£2,500 a month across time, tools and advertising, with many micro businesses spending far less.

How much do UK businesses spend on social media advertising overall?

Social media is one of the largest categories of UK advertising spend, as tracked by the Advertising Association/WARC Expenditure Report. Those totals are dominated by large advertisers, so they tell you little about what a small business should spend. Review it each quarter against your enquiries and sales, and adjust in small steps.

Am I spending too little on social media?

Possibly, if you spend well below the common ranges, post irregularly and see few enquiries. But check the offer, content and reply speed too. Spending more on a weak setup only buys more of the same results, so fix the basics before raising the budget.

Written by

Hojitha Weerasinghe
Hojitha Weerasinghe
Co-founder / Director

Global Bridge Labs (GBL) is a UK–Sri Lanka partner for social media, websites and BPO. Everything here comes from client delivery, not theory.

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