Short, practical writing on visibility, conversion and capacity, from the team doing the work for 120+ UK startups, SMEs and enterprises.

The cost of undocumented processes: slower work, inconsistent results and knowledge that leaves with people. See how to price it and what to write first.

The cost of manual processes in a small business: re-keying, copy and paste, and chasing. Learn how to price them and whether to automate or hand over.

Running a business on spreadsheets works until it does not. See the signs it is breaking, what errors and manual upkeep cost, and what to move first.

The four eyes principle for a small business: what it is, which tasks need a second check, and how to apply it when there are only a few of you.

The cost of missed deadlines for a small business: UK filing penalties, lost customers and rework. See why stretched in-house teams miss them and the fix.

How to benchmark in house team performance without a big team to compare against: the five measures to track, fair comparisons, and what to do with them.

A one person department has no cover, no peer review and no career path. See what that costs a small business and how to back it up without a second hire.

The cost of presenteeism in the UK: what it is, why small teams with no cover suffer most, how to estimate it, and practical ways to reduce it.

Staff not taking annual leave is a warning sign, not a saving. See what UK law requires, what unused holiday costs, and how to make leave possible.

Shadow IT in a small business: the apps and accounts staff set up themselves, what they cost in money and risk, and a light-touch way to regain control.

Who is responsible for data protection in a small business? The business is. See what that means in practice and how to assign it when nobody owns it.

A business continuity plan for a small business on two pages: the five disruptions to plan for, what to write down, and how to test it in an hour.
30 minutes with our team and you'll know exactly which of the three problems to fix first.